Q: How do I download the files?
A: After you make your payment you’ll get an email with a download link. Make sure you entered the correct email address. Click on the link, or right-click and “save as”. That’s it! Then unstuff (this means you decompress it – most computers do this automatically when you double-click the file) the .zip file, and enjoy the contents.
Q: I paid, so why didn’t I get the email with a download link?
A: There might be a delay if you paid using PayPal with an “electronic check” or with non-US currency – this seldom happens but PayPal has done this twice in the past. Most people have experienced no wait time; one person had to wait a full business day. It’s frustrating, and I hate it.
But it always works out, so if you get impatient and want your book, just email me with your receipt and I’ll comp your purchase instantly so you can enjoy it right away. If you don’t get your email, the download link, or are in any way unhappy email me at sales [at] digitapub [dot] com – I’ll get you your files and if you are displeased I’ll refund your money with no hassle.
Q: how do the ebook files work?
A: With each ebook purchase, you get three files inside the .zip. There is a .pdf, a .pdb and a .txt. The .pdf is for computers, or any handheld gadget, or anything with a web browser – it looks great on iPhones and tablets. You can also email the .pdf to your Kindle and read it there. To read it on your Kindle, simply email the .pdf to your Kindle address – “name”@free.kindle.com – and synch your Kindle next time you turn on the wi-fi. (If you haven’t set up your Kindle’s email address yet, visit this page on Amazon and follow the instructions.) The .pdb is just for Palm devices. The .txt can be read on all kinds of devices and is the most basic kind of file – it converts into whatever kind of file your device might require, and opens up a world of reading possibilities.
Q: How do the audiobook files work?
A: When you buy an audiobook, you get a .zip file with all the chapters inside. They are simple, midsize MP3 files. I do not put all the chapters on one file because I want listeners to be able to “shuffle” or just listen to one specific file if they prefer. I also wanted to make it simple for customers to send a friend an audio file if they wanted to share something in particular. Drag the files to your music folder; for iTunes import them to your library using the drop-down-menu. Many computers will start playing the audio file when you just double-click on it.
Q: Can I read your ebook at home and on my commute?
A: Absolutely. The different file formats make multiple device use a snap, and you can move the files to as many devices and computers as you want. There are no limits to where and how many times you can read or listen to a Digita Pub book – you can lend it to a friend, too. You bought it, so you own it, just like a book made out of paper.
Q: Aren’t you worried about file sharing and people stealing your work?
A: Yes, but I’m not opposed to use of my work that is fair and fun, which I believe includes loaning a book to a friend, or passing a book to someone who would love it once you’re done. No hardworking writer wants her hard work taken for granted – especially if it’s copied without attribution to the original author – but I also don’t think the draconian DRM put on ebooks and audiobooks is the answer. I offer my work, and the work of other authors in good faith.
Q: How often do you put out books?
A: As often as I get a chance to. It’s just me doing all the work, and so in between other more traditional book projects it might be months until I get a chance. But I always have lots of material waiting, so – happily – there’s always going to be something on the way.
Q: Do you take submissions?
A: Not at this time, but eventually I plan to grow Digita Pub into a multi-author enterprise where writers can feature their content and make a full profit off their own work.
Q: What products do you use to make your books?
A: For the ebook files, I use MS Word, Text Edit, Adobe Acrobat and Palm Doc Converter (yay freeware). I convert .mobi files for Kindle editions with calibre and check them with Kindle Previewer. I use Photoshop for the cover art. for file processing and as a third party payment processor I use PayLoadz; for customer-side payment I use PayPal and Google Checkout integration into PayLoadz. The blogging software here is open source WordPress.
Q: How’s business?
A: It’s really good. People really like this thing.
Q: Why did you start Digita Pub?
A: I started it in 2007 because I’m an author who is deeply dismayed at the book and audiobook industries for consistently acting like thugs about digital files. They’re still treating authors like our work is worthless unless it’s in paper – when the reality is that audio and ebooks are just books printed on different paper, and authors deserve to be compensated accordingly. We’re not.
They’re treating consumers just as badly: you only get one copy for your money and it’s locked with code that prevents you from using it anywhere you like. You buy it – but you still don’t own it. They’re making a lot of money this way and it’s disgusting, and is losing consumer loyalty. What’s worse is that only a few companies are doing audiobooks, and companies like Audible have exclusive backroom deals with publishers and distributors – all while praying, literally, that no one figures out how to crack DRM. They somehow still have a stranglehold on our creativity.
But it’s too late for them. I started Digita Pub in 2007 to attempt to begin a self-publishing revolution, in the same way blogging took mainstream media and news down a notch and made the dissemination of information and news reporting more democratic. I also wanted to be the first person to have people reading books on their iPhones the minute the iPhone came out – and with the help of a friend that worked at Adobe and a friend that worked at Apple, I was able to be the first person to make and sell ebook files that looked great and read easily on the first iPhones.
Incidentally, before I started Digita Pub I conducted a large private poll that included the most famous names in tech writing/blogging, librarians, writers, readers, lawyers, well-known bloggers, authors, digital media consumers, new media makers, tech magazine editors, software engineers, Q/A employees at large software companies and traditional publishers. I made all my file format, content and distribution decisions based on that poll.
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